Plain-English summary: We only collect information you give us or that we need to run the website. We don't sell your data. We use standard analytics tools to improve the site. You can ask us to delete your data at any time.
1. Who We Are
MyMind Studio Pvt Ltd ("MyMind Studio", "we", "our", or "us") operates the website mymindstudio.ai. We are a custom app and website development agency registered in India, serving clients globally.
For privacy-related questions, contact us at: hello@mymindstudio.ai
2. Information We Collect
2.1 Information you provide directly
- Contact form submissions: name, email address, company name, project description, and budget information.
- Newsletter sign-ups: email address only.
- Tool usage: inputs you enter into our calculators (ROI calculator, cost estimator, audit tool). These are processed locally in your browser and are not stored on our servers.
- WhatsApp enquiries: information shared via WhatsApp chat, subject to WhatsApp's own privacy policy.
2.2 Information collected automatically
- Analytics: We use Google Analytics 4 and Microsoft Clarity to collect anonymised usage data including pages visited, session duration, device type, and general geographic location (country/city level).
- Cookies: We use essential cookies (required for the site to function) and analytics cookies (to understand how visitors use our site). You can decline analytics cookies without affecting site functionality.
- UTM parameters: If you arrive via a marketing link, we may read UTM parameters from the URL to personalise the page and measure campaign performance.
3. How We Use Your Information
- To respond to enquiries and provide the free consultation you requested.
- To send project proposals, roadmaps, and invoices to existing clients.
- To send the newsletter (if you subscribed). You can unsubscribe at any time via the link in each email.
- To improve our website based on analytics data.
- To measure the effectiveness of our marketing campaigns.
- To comply with legal obligations.
We do not use your data for automated decision-making or profiling that produces legal effects.
4. Legal Basis for Processing (GDPR / UK GDPR)
For visitors in the European Economic Area, United Kingdom, or other jurisdictions with similar laws:
- Contract: Processing necessary to fulfil a contract with you (e.g., delivering a project).
- Legitimate interests: Analytics and site improvement, where this does not override your rights.
- Consent: Newsletter subscriptions and non-essential cookies.
- Legal obligation: Where required by law.
5. Data Sharing
We do not sell, rent, or trade your personal data. We share data with:
- Google LLC — for Google Analytics 4 and Google Tag Manager. Data may be transferred to the US under Google's standard contractual clauses.
- Microsoft Corporation — for Microsoft Clarity (heatmaps and session recordings). Clarity anonymises session recordings; no personally identifiable information is captured in recordings.
- Email service providers — to send newsletters and transactional emails.
- Payment processors — if you make a payment, your payment data is handled directly by a PCI-compliant payment processor; we do not store card details.
6. Cookies
We use the following types of cookies:
- Essential cookies: Required for navigation and security. Cannot be disabled.
- Analytics cookies: Google Analytics and Microsoft Clarity. You may decline these via the cookie banner when you first visit.
Most browsers allow you to control cookies through their settings. Disabling analytics cookies will not affect your ability to use the site.
7. Data Retention
- Contact form data: Retained for up to 3 years from last contact, or until you request deletion.
- Newsletter: Retained until you unsubscribe.
- Analytics data: Retained per the default retention periods of Google Analytics (14 months) and Microsoft Clarity (90 days).
- Client project data: Retained for the duration of the contract plus 5 years for legal and accounting purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your data ("right to be forgotten").
- Restrict or object to processing.
- Data portability — receive your data in a structured format.
- Withdraw consent at any time (without affecting lawfulness of prior processing).
To exercise any of these rights, email us at hello@mymindstudio.ai. We will respond within 30 days.
9. International Transfers
Your data may be processed in countries outside your own, including India and the United States. Where required, we ensure appropriate safeguards are in place (e.g., standard contractual clauses) to protect your data.
10. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. Security
We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
For any privacy-related questions or requests:
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with applicable law.